Terms of service

1. Terms of Service (Terms and Conditions)

Last Updated: 14/4/2026


1. Introduction Welcome to Mohand Trade Store ("we", "our", or "us"). By accessing or using our website located at [mohandtrade.com], you agree to be bound by these Terms of Service ("Terms"). Please read them carefully. If you do not agree to these Terms, you may not use our website.


2. Your Account If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.


3. Privacy Policy Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal data. Please review our Privacy Policy here.


4. Products and Prices

  • We strive to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any colour will be accurate.
  • We reserve the right to modify prices or discontinue products without notice. We are not liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

5. Your Right to Cancel (Distance Selling Regulations) Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days from the day you receive your goods.

  • How to Cancel: To exercise your right to cancel, you must inform us of your decision by email to [Insert Email Address] or via WhatsApp at [Insert Phone Number].
  • Return of Goods: You must send the goods back to us at [Insert Return Address] without undue delay and no later than 14 days after the day on which you communicate your cancellation to us.
  • Cost of Return: You will be responsible for paying the shipping costs for returning the goods. However, if the goods are faulty or misdescribed, we will bear the cost.
  • Exceptions: The right to cancel does not apply to sealed goods which are not suitable for return due to health protection or hygiene reasons (e.g., opened contact lens solutions or opened contact lenses) if the seal has been broken after delivery.

6. Refunds Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 14 days. You may be liable for a reduction in the refund amount if the goods show signs of excessive use or handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.


7. Limitation of Liability To the maximum extent permitted by law, Mohand Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the service.